At Indu Active, we’re dedicated to providing a smooth and efficient shopping experience. Here’s everything you need to know about our shipping policies:
Free Shipping (USA)
- Enjoy free shipping on all USA orders over $100 (after discounts and before taxes).
- For orders under $100, shipping costs will be calculated at checkout based on your location and selected shipping method.
Order Processing Times
- We aim to process and ship all orders within 2 business days of purchase.
- Orders placed on weekends or holidays will be processed the following business day.
Delivery Times (USA)
- We partner with reliable couriers, including USPS, UPS, and others, to provide the best timeline for your order.
- Delivery typically takes 2–7 business days, depending on your location.
International Shipping
- We do offer international shipping, which can be selected at checkout.
- Shipping costs for international orders will be calculated based on your location and selected method.
- Delivery timelines for international orders vary depending on the destination. Please note that additional duties, taxes, or fees may apply, which are the customer’s responsibility.
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking details so you can follow your package every step of the way.
Shipping Address
- Please double-check your shipping address during checkout. Indu Active is not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us at namaste@induactive.com within 7 days of the expected delivery date. We’ll work with the courier to resolve the issue.
Contact Us
For any questions regarding shipping or your order, feel free to reach out to us at namaste@induactive.com. We’re happy to assist!